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Hermosa Garden Hotel & Spa

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About property

Hermosa Garden Hotel is a luxury 30-suite boutique hotel located within the lush Karen neighbourhood. Hermosa is a Spanish word meaning beautiful and true to its name, it comprises an exquisite green garden within its walls that beholds captivating nature consisting birds and trees.

The hotel's 30-suite accommodation includes garden suites, executive and deluxe rooms and one multi-level presidential suite.

Prepayment/Cancelation

Prepayment
  1. Full payment should be received at least 12 days prior to the check-in date.
Cancelation Policy
  1. Bookings canceled within 30 to 14 days prior to the arrival date incur a 50% charge to the booking.
  2. Bookings canceled within 13 to 3 days prior to the arrival date incur a 75% charge to the booking.
  3. Bookings canceled within 48 hours and in case of a NO-SHOW incur a 100% charge to the booking.

Children and Extra Beds

Child Policy
  1. Children under 4 years in a baby cot sharing a room with an adult(s) stay Free Of Charge.
  2. Children 5-11 years sharing a room with adults in separate beds will be charged 50% of the per adult rate up to a maximum of 2 children.
  3. Children 5 to 11 years staying in a separate room will be charged 75% of the applicable room rate with a maximum of 2 children per room.
  4. Unaccompanied minors cannot be checked-in without express consent from parent/guardian and in writing.
  5. Children above 12 years old are to be charged like adult.
Check-In Time
  • 1400hrs
Check-Out Time
  • 1200hrs
Accepted Mode of Payment
  • Bank to Bank Transfer
Accessibility
  • Airport Used = Jomo Kenyatta International Airport

Facilities

Meeting room
Conference Rooms
2 Restaurants
Pool Bar
Slippers
Tea/Coffee station
Airport shuttle
*Babysitting service
Gym
Spa
Swimming Pool
Business centre
En-suite bathrooms
Bath tub
Complimentary local newspaper
Steam and Sauna
Jacuzzi
Balcony
Garden
Double Vanity units
Concierge
24-hour room service
Wi-Fi
Air Conditioning
Mini-bar
In-room Safe
Hair Dryer
Bathrobes
Dry Cleaning
Smart TV
Extra Luggage Storage
UPS backed-up power sockets
Lawn
Shower cubicle
Working Table & Reading Lights
Early check-in (subject to availability)

Activities

Nairobi City Tour
Visit Nairobi National Park
Visit Karen Blixen Museum
Visit David Sheldrick Wildlife Trust
Visit Giraffe Centre

Currency used

Kenyan Shilling (KES)

Languages spoken

Swahili, English and over 60 native languages